Privacy Policy

1. SmartBed’s commitment to maintaining your privacy

SmartBed’s Privacy Statement has been created because we value our users and recognise their right to keep personal information private. This statement discloses our information gathering and dissemination practices for this website.

2. Collecting information on SmartBed visitors

SmartBed collects information on our site visitors collectively including which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. SmartBed utilises this information to improve and enhance our services by monitoring the areas on the site which are most popular to you. This aggregated information may be shared with SmartBed partners to provide them with an overview of how SmartBed visitors use the site. This is done for the purposes of providing you with a more efficient site.

IP Addresses
SmartBed’s web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

Cookies & Applets
SmartBed may use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your section ID and a way of monitoring single user access. This aggregate, non-personal information is collated and provided to SmartBed to assist in analysing the usage of the site.

3. Collecting information on SmartBed Registered members or Contact Forms

As part of registering with SmartBed, or submitting our Contact Form, we collect personal information about you in order for you to take full advantage of SmartBed’s services. To do this it may be necessary for you to provide additional information to SmartBed as detailed below.

Registration, if available, is completely optional. However, registration for SmartBed services allows you to take advantage of more of the tools and resources to assist you with any documents you may require. Registration includes submitting your name, email address, address, company, company classification, telephone numbers, option on receiving updates and promotional material. You may access this information at any time by clicking ‘Manage my account’. Registration on this website is currently disabled.

4. Credit Card Details

Credit Card Details are not required on this website.

5. Email communications from SmartBed

SmartBed may also provide you with selected information about our services and websitevia our email newsletter. This free service may be sent to registered users or customers, and provides the option of opting out. SmartBed may also make you aware of additional products and services which form part of your relationship with SmartBed.

6. Storage & Security of Personal Information

SmartBed takes all reasonable steps to ensure the security of our systems. SmartBed allows you to access your information at any time to keep it accurate and up to date. Any information which we hold for you is stored on secure servers that are protected in controlled facilities.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by SmartBed. However, SmartBed will not be held responsible for events arising from unauthorised access of your personal information. You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the SmartBed site.

7. Access to Your Information

Unless you become a registered SmartBed user, SmartBed does not collect information that identifies you personally. If however, you become a SmartBed registered user, you are able to change and update your registered profile at any time. Should you require assistance with updating your account or removing your details from the site, this can be by forwarding an email to:

8. SmartBed Partners & Advertisers

SmartBed provides links and passes to third party sites. The use of your information by these third party sites is not within the control of SmartBed and we cannot accept responsibility for the conduct of these companies.

9. Feedback

SmartBed welcomes ideas and feedback about all aspects of the site. SmartBed stores feedback that users send to us. This feedback will be used to administer and refine the service and may be shared with SmartBed partners either in aggregate form or with specific identifying characteristics removed.

In some instances you may provide comments to us regarding our services. These comments may be displayed on our website to other users, if you do not wish for your comments to be displayed please email and we will remove your comments.

10. Privacy & Site Changes

From time to time, SmartBed may review and update its privacy statement. Revised versions will be updated on the website.